bestbuy

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BestBuy BUYER BEWARE! PRODUCT SUPPORT BLOCKED!

Cannot call or access my account at bestbuy website as says wrong password but won’t allow reset. I try to get help on 3 major appliance purchases. TV, LG 70” & Samsung Washer & Dryer not working correctly. Paid 4 Best Buy setup. Two men went through a ton of electronic inputs but the tv doesn’t respond to my voice. & LG TV needs updating every day, the Samsung dryer shuts off wet! Sensor is defunct. I started trying to contact BestBuy in July when I just received my purchases not working properly. I continue to be unable to reach a live person on their phone, website, or by email. They send me ads from a NOREPLY email.

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Date of experience: Jun 30, 2024