worse experience with best buy terrible customer service and delivery system rude employees that dont know nothing about customer service i made an order for ps5 I received a shark vacuum i called they issue me another one and a return lable for the wrong item i received they came and picked up the wrong item and i have waiting to receive mine for 4 days everytime they say you should receive it today untill someone told me it under verification hold what verification they have a proof of delivery showing i received a vaccine not ps5 and they came and picked up they holding customers accountable for their mistakes. I am out of money and i havent received what i ordered. Also one manger hange up on me and other representative refused to let me talk to a managerNever buying from there again