Placed an order for a Vitamix Ascent Food Processor Attachment - 12-Cup - Black/Clear and contacted them about their low price guarantee because I did find it for 20.00 less soon after. They tried to say it was not the same sku but the reference website did not state the SKU. And it was the exact same product. Once confronted they said they would apply the 20.00 discount. They gave me a reference and never applied it. On top of that they cancelled the order that was on back order even though the website currently states they have 2 units available. Basically, they lied and when they are caught they just cancel it all. BTW they said order was on hold Feb 17 but never actually bothered to communicate that they cancelled the order. I had to go back to the website to learn that.
