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BestBuy Committing Fraud against Auction Buyers

Purchased a lot of graphics cards at auction with Best Buy via TechLiquidators. They are knowingly committing fraud against their customers and have admitted as such multiple times --- even their own leadership is aware.Date of transaction March 7th.Cost of this one transaction: $910BestBuy committed to provide 3 specific models of graphics card. They then proceeded to send 3 completely different models of video card. All of which are lower less expensive models.IE: RTX 4080 instead of a RTX 4080 SuperDispute is based on the fact that BestBuy has a repeated history of violating their own terms of what they are selling and shipping. Their own staff do not bother to verify items and if sold in a salvage condition they claim they can ship anything they want to you even a piece of trash and its meets their conditions.Business is aware of their own wrong-doing but is not willing to make it right according to their own support staff whom I have been talking with. Specifically Heather (with optoro support).The problem is they are taking items that have been box swapped. Then auctioning them off as the original item --- when they know for a fact they are not. Internally they even mark the items as the wrong item or as tampered. They commit this fraud on their customers daily across many product types. This needs to be resolved since they are unwilling to honor their own failures.

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Date of experience: Mar 07, 2025