I was in the market for a platform to track my portfolio throughout the day and decided to explore Benzinga Edge after seeing their ad. I initially tried their Basic version, but it lacked essential features, and Benzinga Pro was priced too high for my needs. The Edge product seemed like a middle ground at $59, so I decided to give it a shot.Within 24 hours, I realized the portfolio tracker they advertise is not what you get with Edge. Their Benzinga Pro version boasts a real-time dynamic portfolio tracker (similar to Yahoo Finance), but the Edge version only updates overnight—a basic feature you can find on dozens of free sites.Disappointed, I immediately requested a refund through email, their website, and even by phone. It has been four days, and I’ve received no response. They advertise a free trial period, so why the complete lack of accountability? At this point, their silence feels like stonewalling, and it’s incredibly frustrating. This experience raises serious doubts about their customer service and transparency.
