On Dec 11 2020, I asked for a refund of over $100 and Bed Bath & Beyond agreed to give me a refund within 3 business days. On Dec 20 2020, I still didn't get any refund so I asked them again. The staff just asked me to wait for another email.. after few days, I still didn't get any email so I chatted with them again. This time the staff asked me to trust her and promised I will definitely get a refund. I understood they must be busy during Christmas season so I gave them another month. But unfortunately after 2+ months I still don't see any refund from them. They used to be one of my go to store but no more!! How they treat/lie to their customer is unacceptable!
