I ordered a rug from BEDBATHBEYOND. I ordered two items which I got one and the other was a big rug. They said it was from another vendor. It never shipped. So they did a replacement 2x!!!!!!!!! Still never received it!!! And still waiting for my refund! I believe the customer service is not stationed in America so you will have much frustration in communication. DONOT order from bed bath beyond online. Go inside the store to buy or what’s in stock. This is the worst customer care I EVER received