As a decades long customer with a home FULL of BBB products I was sad to hear you may go out of business, until today's phone call. They didn't say their names, but it was a man & woman at 1:56 & 1:57pm on 1/8/2023 at 6401 w Plano Pkwy Plano, Tx 75093. I left the following review & will take my business elsewhere:WOW! Mind BLOWN at horrible customer service. I called to ask if this location was closing. The guy who answered the phone got angry and hung up on me after saying "whatever dude! People are losing their jobs!" I said "no no no, I just wanted to come shop the sales!"...and wham, hung up on! So, I called back and a woman answered and I told her what happened and said I just wanted to shop their location and was it closing? Her reply "how should I know!?" So, I said "well, there would be big signs on the front of the store" Then she says if I want help to call Corporate and slams the phone down, too! Whaaaaa? Talk about going down in FLAMES. Buh-Bye BBB!!!
