This WOULD be funny if the rug wasn't so expensive. On July 3 I bought an 8 by 10 washable rug for our living room.About six weeks later, when our cat threw up on it, I congratulated myself on my foresight and excellent housekeeping skills. I washed the rug in cold water at a local laundromat with extra large washers. I brought it home, still damp, and air dried it in our air conditioned home.Imagine my surprise when I put it down the next day only to find that it SHRANK. Like, not a little, A LOT. It is now floating in the middle of the rug pad that previously went underneath it.I wrote a nice letter to the company which replied, over a week later, that the 30 day return period had passed.Nothing, not one word, was said in the product description about allowing for shrinkage. And it's a standard size, which is why rug pads are made in the same size.In my original letter, I asked if they would simply send me a larger rug in the same style, which they do carry. No. Not happening.So: they sent me a washable rug which wasn't washable and it's my fault for not intuiting this when I opened the box.Their reply said. "It has been a pleasure helping you solve your concerns today". OMG. Is there intelligent life on their planet?I got scammed. And there isn't anything I can do about it. If this review helps even one other person to keep scrolling and shop with another company, it will have been worth it.
