Absolutely the worse customer service experience I’ve ever had in my life.I ordered a rug that they mentioned will arrive Dec 21st. When Dec 20th came, there was still no shipping or tracking information so I cancelled the order. I was assured the order was cancelled.By my surprise, Dec 29, my order STILL CAME. I called again and was told the customer service rep didn’t do their job! WHAT!!!!I still have get to recieved my money back from this horrible company.
