Horrible customer service. I’ve been on hold for 46 minutes already, after wasting an hour on texts, chats, and chat bots. I’ve spent thousands of dollars at Overstock over the years, but I’m done. Life is too short. Update: after 1.5 hours with the Philippines, all I got was a promise to update me within 7 business days. Nobody could help, nor could they transfer me to anyone with authority. Never again.