The BBB is supposed to be the watchdogs of businesses but who is supposed to watch the watchdogs? If a business pays the BBB they can be accredited and the BBB will protect them because they have a financial incentive to do so. If not, the BBB is much tougher on how they score a business. There were 2 times I tried to get assistance from the BBB and they were no help at all. One claim was dismissed because it contained the word "crap" as quoted by a provider. The BBB dismissed it for bad language. Really? When it really counted, they were useless.I am sure not everyone at the BBB is bad, but it is an organization that has its profits first, not the customers it serves. It is corrupt and biased. Consumers are NOT this organization's first priority. The BBB would not meet it's own standards if it was measured (unless of course they paid to be accredited ;-)
