As many here have stated already, I too have come to the conclusion that the Better Business Bureau is a farce and just another parasitic entity. I lodged a complaint about a service provider recently, only to have the BBB seek my satisfaction via an email service I don't even use. I won't go so far as to accuse the BBB of aiding cyber criminals intentionally, but having me leave yet another point of access for the ever growing band of thieves etc. is exactly what they required for me to say that they had been of little help. I wouldn't do it so they posted that the issue had been resolved, which is nowhere near the truth.
