As an organization, BBB is hopelessly outdated. Even when you take time to post a positive review of a non-member company, BBB probably first tries to extract a gratuity from the firm to even allow the review to appear on their site. The purpose of the internet is to disseminate information, not hide or lose it. There are some terrible, irresponsible businesses which have zero negative reviews. How is this possible? It indicates that information is basically flushed down the toilet. Good or bad, it must be too much trouble for the BBB to even be bothered with following its charter. I know of only one contractor who is a member of the BBB. They fixed my house, and did a wonderful job. I was thinking about writing a review for them, and decided not to because BBB would just lose it.
