The website is a joke. the info on any buainess as officially decided by the BBB is Confusing and apparently contradictory. In bold red letters it says A+ rating the highest rating avalible at the BBB. This business is not accredited. It says this is not accredited twice on the page To me you cant give something your highest marks for being the best. With no higher rating possible, while stating dont trust the business we have not accredited them. No explanation is made about what accreditation is But it does clearly state that customer reviews are not used in determininhg the rating.The BBB is about understanding what dealings a business has had and what people have experienced with it. But lets be clear . If your writing your complaint where other visitors to the site will be able to read your complaint . this makes it a review not a complaint . Your negative experience you came to log for others to se and steer clear means this opinion will not count in the evaluation of the businesse's Reputation and business practices. If your writinhg about it your not complaining to them about it. this rating can literally be the highest possible rating because no reviews counted as complaints while they are sure to tell you this business is not accredited with no explanation of the difference between the two. Lastly There is absolutely no way to leave feedback to the BBB about itself. Even the attempt to file a complain about them to them with their own form. is stopped when you dont have a proper location for the BBB website. The complaint form cannot be filed or even begun until the right location for the business has been found in their database. TRhis website Is the worst excuse for a business practices tracking site that can possibly exist . Do yourself a favor and just hit yourself with a hammer to the head . You will get more value out of that act
