This is the second time my online order was incorrect. No satisfaction either time. This time I ordered a signed copy of The Lincoln Highway through a special promotion on their site months ago. It was to be released October 10. I could no longer access my order online (because I ordered so early and they have a time limit for order retrievals), so I called to verify my order was still there and that it was a signed copy. The person on the phone verified that both were true. Today I received an unsigned copy. I called, not only did I get no satisfaction, I can’t even reorder a signed copy; they are out of stock. I also got attitude. I would give zero stars if I could. Use Amazon.
