barnesandnoble

4.2
4.2 from 1.6K Reviews and Ratings
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There is no sense to your system

There is no sense to your system. To be able to find a book generally requires the help of a staff member. Most books are not in order alphabetically or by author or the sections, such as history or religion, are divided into groups and who knows how that goes. The clerk did tell me that history is by decades. Whoever thought of this system does not have the customer in mind. Also, it would help if you posted a store map so we are not looking for a particular section. And the Arcadia Publishing books used to be easy to find a title when they faced forward in the special rack. Now the whole section is a mess.

2
Date of experience: Mar 29, 2022