I find staff in the stores helpful and as knowledgeable as possible given the breadth and depth of titles offered. However, I appreciate the website more than in-house staff. I use it far more. I especially appreciate the wide number of pre-publication titles and dates of publication. Those allow me to plan my purchases. Those plans can be incredibly useful when coupons and sales happen. I also really appreciate information is available for both printed books and videos. (I still prefer print for recreational reading.)
