As others have mentioned, there are numerous issues restoring, and the aging software has not received any meaningful updates in the 4 years I've been using it. I finally lost a drive last night, and the restore process has been horrendous.You can download one file at a time through a dated web UI (useless), or create a zip file (really?) up to 500GB at a time, which takes forever. And now you need significantly more space to extract that zip file. There are no point in time snapshots. No ability to mount your data as a drive. Not sure who thought of this ridiculous restore process.