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Website that is not working and bsolutelly unprofessional customer service

My credit card expired, but it was impossible to change it in my account. It says that the change is accepted, but it keeps going back to the old one. So I lost my subscription. When I wanted to buy it again, the payment process couldn't finish. Than I have bought it through PayPal, but AVG automatically created a new account for me, with the e-mail that I used for opening PayPal but do't have access to any more. And they sent the activation link to that e-mail. When I tried to resolve the issue, I only get to virtual assistent who doesn't understand anything, and the phone number listed on the page is 'not in use'. So I payed for virus protection that I can't access and no one cares to resolve my problem

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Date of experience: Apr 10, 2025