Auto subscription was on and they sent receipt of payment taken then 3 days later got an email confirming a refund saying bank stopped the payment. However in reviewing & speaking to the bank they confirmed payment was never taken in the first place. Now when I am trying to make payment to rebuy the program its blaming the bank yet tried many different options. For urgent enquiries was given an email however I am still waiting from Friday for an answer obviously not very urgent service. Clearly shows there system and customer service is lacking
