I have no internet. It was scheduled to be installed 1/12. The tech came out and cut my perfectly working internet BEFORE checking the connection, which could not be done, because it was three blocks away. AT&T is impossible to get through to. No offer of a Hotspot was made. I spoke to a supervisor yesterday who gave me a loooong speech about how great internet is and how stressful it must be not to have any. Also that a Hotspot could not be provided because it's not part of my plan. Unbelievable! I'm now waiting for engineering to make the connection to the house. Supposedly this will happen Friday. Please don't use this company for any service, because you won't get any. I'm sorry I made the mistake of choosing them
