yesterday,2-1-2024 went into your Aransas Pass Tx. store at your invitation in response to your text to me.The ad for the S24 phone said "any Galaxy phone, any age, any shape trade in free ( on us) get the S24 free. I have an A51 galaxy; but I guess it isn't a "any Galaxy"because it didn't qualify for your promotion.your store had two representatives, two customers ahead of us. The second rep left "for lunch" we waited over 1/2 hour to talk to a rep we decided to replace only one phone instead of two seeing how our Galaxy phones are not "any galaxy phone". About an hr1/4 the first rep returned, the other left we were there for over 1 1/2 hrs. today I was having trouble pairing the phone and my truck, the rep as she was running out the door said for me to take it my dealer after a wait of 20+ minutes
