Have been with T-mobile for 10 months. Customer service was great, cell service wasn’t working out called ATT to see what they could do. I asked about a 12 month prepaid service they advertised. The woman asked why I wanted prepaid and then hung up on me. Called back and got someone new. Told them I was a veteran and asked about the discount. When she said it was 80 dollars per line, I said it was much more than advertised on line and that’s when it went downhill. She was borderline yelling at me. I asked her why she was so mad and she didn’t answer. Thanked her for her time and end the call. Looks like I dodged a bullet. If this was potentially new customer behavior, I’d hate to see if I had an issue.
