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AT&T SUCKS!

AT&T SUCKS!! They moved us off our landline to their VOIP satellite service supposedly because we are in a rural area of Kansas. PROMISED better service, blah, blah, blah. We've had intermittent phone service for months, and have spent weeks and our time trying to call and connect with a desk than can help. EVERBODY passes us on to the next desk telling us it's not their area of responsibility. Seriously, we waited and listened to elevator music for an hour and 50 minutes before somebody would actually pick up only to be told we were being transferred directly to a desk. Yeah, right. Another hour of listening to elevator music and no help. AVOID AT&T at all costs!!

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Date of experience: Jul 16, 2024