This company had a policy of NOT pro-rating a bill if service is canceled mid billing cycle. If you're just ONE DAY into a billing period and cancel your service, you're on the hook for an ENTIRE MONTHS service. Additionally, once ypu cancel service and port your number, your access to your online account is suspended. Not a huge deal, UNLESS, you want to print out past bills or see your usage for the past billing period. The only way to see past usage is to contact the company and request paper copies of current, and/or past bills. Which will cost you FIVE DOLLARS PER COPY. Something the customer rep DOES NOT DISCLOSE when you request said copies. We will NEVER return to this company. On principle alone.
