Each month, they have an extra charge for something that makes no sense.If you complain, they will say it is in policy, which means they created a fake policy to make the charge valid!!Very unpolite customer service.I lost my cases to my online account. It has been over two months, and they still say it is a technical issue we are working on. If you call overseas from WhatsApp, they still charge you.The rate is 0.terrible company.