I wish I could rate them 0 stars. The worst phone company by far and their customer support is filled with liars. I've been getting a 1MBPS speed for a few months now and have to rely on WiFi while I pay for their premium internet package. I spent 2 hours in an AT&T store on Sunday to hear from them that I should call 611...then an hour and a half waiting for Tech Support who then says I need Advanced Tech Support and forwards me to the billing department...I wait another 30 mins to be told by the billing department that they are sorry for me and they schedule a call for Tuesday at 2 PM > which is now the loyalty department...who tells me yes sorry but we cant give you any credit (just stick with your 1MBPS and pay for premium package)...let me pass you to Advanced Tech Support > then sends me to home internet after another 10 mins of waiting...and then home internet forwards me to Advanced tech Support...who tell me I need to speak to backoffice support....i am on a call with them right now...SHAME ON THIS COMPANY. If you ever have an option please stay away from AT&T it is by far the worst phone company with a horrible customer support,
