Terrible Experience - Beware of Billing and Customer Service Issues. I am extremely disappointed with AT&T. We signed a contract expecting to pay $150 per month, but we’ve consistently been charged $200 or more. This isn’t just a small error—it’s blatant overcharging. On top of that, customer support has been unhelpful at every step. They promised discounts and callbacks from a manager that never happened. To make things worse, they closed the store at First Colony Mall, and now even in-store support at other locations can’t resolve our issues.AT&T’s service has been nothing but a hassle, with misleading information and broken promises. I wouldn’t recommend this company to anyone looking for reliable service or honest billing practices.
