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ATT "no contract" and no mention I was financing the phone.

They had me finance 2 phones without telling me what i was agreeing to.Told the att door to door salesmen I couldn't afford anything new sence I was prego and recently lost my job. He said i could save money. Was told if recieve a 200$ gift card for signing up but I could use it to get 2 new phones along side the internet, without paying extra and it was a promotion. By the time the first bill came i found out they had me finance 2 $750 phones. Was past 14 days and too late to return it. No mention was made that I was financing and I asked multiple times of there was a contract now stuck paying $186 a month for 2 phones for the next 3 years. (Not to mention the separate internet bill) The guy kept talking so friendly an had me distracted as I signed everything on his tablet and never once said I was financing the phones. Let me believe the gift card covered them.cost before att $40 for 2 phone lines and 70 for net now im paying 186+85 Att guy heard my old ammount and still made me think i was getting a better deal. He only spoke of one bill not that it was 2 separate bills. Apparently there was an email sent to my fiancé that showed copy's of what I signed but I didn't know till it was too late. They should have been upfront telling me and I never would have agreed. I do NOT need a $700+ phone with my 6 year old playing around with it. I thought it was 2 $100 phones.

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Date of experience: Nov 02, 2024