If you are in the market for a laptop do not buy ASUS. I bought an ASUS laptop in 2012 and loved it so I bought a vivobook in December 2017. In June of 2018 the laptop just stopped charging. The charger worked in my other ASUS so I knew it was not the charger so I assumed battery. Had the battery checked and found out it was a problem with the actual laptop. No problem it was under warranty. Contacted ASUS they had me ship it to them. They fixed the laptop and sent it back. You would think woo hoo, but the charger was damaged when they shipped it back. Took pictures and contacted warranty services again. Emailed them pictures that are SO OBVIOUS that the charger was damaged in shipping. ASUS proceeds to tell me that I will have to wait until they work out the claim with FED EX and FED EX pays them before they will send me another charger. So long story short owned laptop for 9 months, got to use it for 6, spent last 3 months trying to resolve issue, $20 charger is too much for ASUS to front the bill and then go after FED EX so still can't use the laptop. Don't buy from a company that would rather save $20 than keep a customer!!!
