asus

1.5
1.5 from 2.0K Reviews and Ratings
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Abysmal after-sales support.

Product OK; After-sales support abysmal.Broken parts: Charge port; Keyboard.Charge port part costs only 7€. Instead, they replaced the entire motherboard (800€) because the connection is integrated and they don't want to solder on a new part. What a silly design choice, and what a cowardly way of plucking their customers for more $.For the keyboard, they sell in a country with QWERTZ keyboards, but then can't supply that keyboard for repairs. If you sell in a market, make sure you can repair the product back to the condition it was sold in!Never buying ASUS again.

1
Date of experience: Feb 24, 2020