I have had very positive experiences with Asus so far. Both me and partner has Asus laptops, both of us needed repair service (not related to a fault of Asus, I broke my laptop). Customer service picked up the phone quickly, provided meaningful guidance, sent an email with more details, collection happened smoothly, etc. Especially compared to my HP customer service experience when I wanted to have an HP laptop repaired (as a fault of HP within warranty), Asus is doing a great job.
