ASUS proclaims that the product works with USB-A 3.0 to USB-C (with software). This is not the case and customer service is unable to help or advise - unless you want invalid information, empty promises and incompetent support. Even when told which computer it was, they first say it is possible and then give instructions on how (with examples from USB-C to USB-C from another model - which this purchase was not intended to) and finally comes up with a "solution" with miniDP to USB-C (which leaves the ZenScreen without power). Buy from a company that actually knows what they are selling and stick to their proclamations - unfortunately ASUS is not them - my opinion of the company has changed
