I have been using Asus computers for a long time and like them, but recently had to send a laptop back to be repaired. Their repair centre lied about what was wrong with it, and gave me two choices: to pay £650 for a bogus repair, when the machine was only £400 new, or for them to scrap it. I am now struggling to simply get it returned to me in the same condition it was in when I sent it (which was good except for one specific fault). I will never buy from Asus again, since they have such little respect for their customers.
