asos

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Misleading information - Limit to submit a return is misleading - only 14 days, not 28 days as impli

When I read the return policy at their website I understood I had 28 days to submit a return request.However, when I tried to do that, I learned that it is actually 14 days only, to submit a return. And that information is available only in the Dutch website (at least in my case).I feel misled. It was the first time I've ordered at ASOS and I don't think I'll do that again, nor recommend that to my friends either.

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Date of experience: Dec 07, 2024