Sorry asos you really have given a bad service - I have been trying for 10 days to get a returns label which as I bought from you but it was despatched from north face I cannot get a label automaticallyEach time I speak in chat (the only method I can use) it is like I have never contacted u before and I have to start againI am now contacting my bank to ask for assistance - I will never ever ever use your company once this nightmare is resolved I have purchased another item which cost nearly £300 as it was a Christmas present and didn’t want it being out of stock - so I’ve purchased two and am broke as I’ve now spent almost £600 - and still not had a label to return the faulty one to get my refund -
