asos

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Received completely wrong order

Received completely wrong order. I ordered ON sneakers for 169€ and they sent me some ugly boots 5 sizes too big. Now i need to return and wait and hope to get my money back within 20 days. Customer service was not helpful and not offering any good solution from the mistake they have made. Now they will just hold my money.

1
Date of experience: Apr 03, 2025