asos

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Bought 3 items for my sons 18th…

Bought 3 items for my sons 18th birthday. When he opened them one didn't fit but ASOS refused to let us return as 2 days outside return policy. Cant speak to anyone regarding returns or complaints (tried Head Office) just chatline which is mainly AI very poor customer service he is so disappointed. As am I.When I said I was really disappointed I got "No Worries I'll Leave as Feedback " think the No worries was inappropriate and really annoying.

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Date of experience: May 02, 2025