Awful service from Julie Ann & Rafael who is meant to be one of Asos UK's 'Operational Supervisors.I paid for express and not only didn't receive it but was refused a refund and now have to wait over a week. I've asked them to return the package to the sender. This company simply does not care and will simply pass you from person to person.When companies get this big it's all about the money and never about helping when there is an issue, support small business not this company.
