Parcel says delivered whilst on holiday dpd tracking states delivered with neighbour have asked neighbour they haven’t got the parcel tracking just shows house , not the parcel being handed ,Have been on numerous chats with asos And they refuse to help me the order was £100+ I haven’t received it and have asked them for replacement or refund they said they can’t help as dpd have said they delivered however I haves asked asos for help as I’m their customer they should be looking after me they won’t help every time in the chat it’s the same thing , missing parcel , no refund , not happy said I’d take it to trading standards also as dpd haven’t done their job properly clearly
