asos

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Account cancelled for returning items

Absolutely terrible customer service from ASOS.Poor quality clothes or poorly fitting items and so returned clothing and shoes. Each time I returned, I was deducted money as per the terms and conditions.Now account cancelled because I’ve returned too many items!Absolutely shocking behaviour from this company. Customers have the right to return goods and to cancel accounts for doing so is ridiculous.

1
Date of experience: Jun 19, 2025