asana

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NO Customer Service Options

This company has absolutely NO customer service. They have a useless bot on their chat site that only gives you the run around and then solves your problem by sending you a link that redirects you back to the useless bot start page. There's no way to talk to anyone if you have a real problem. They are taking your money but if you have a problem you're out of luck. There's no way to even send an email to their support team and have someone reach out to you. Save your money and spend with a company who cares about their customers. What good is Asana's features if you can't use them. If you pay more money to use a different company, it will be worth it. Trust

1
Date of experience: Sep 09, 2022