asana

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Ghosted by customer service after losing a bunch of work

Sync wiped several boards. Tried to sync mobile app and web and ended up losing a bunch of tasks. Exchanged emails with “Reece” for weeks and got nowhere. Told to look at setting among other unhelpful options but no viable solution and in the end I was simply ghosted. Features are similar to everything else.

1
Date of experience: Mar 08, 2025