If I could give negative stars, I would. I placed a purchase on 9/19 hoping to receive my shipment by 9/23. It was impossible getting a hold of anyone for a shipment status update. I was not able to receive word from anyone until I filed a claim with my bank. Then magically my purchase was shipped. I am working with their team to try and get a refund but will see how that goes. Let’s hope they don’t ghost me and ignore my refund request. My dispute claim through my bank is still pending. I’m hoping to resolve this amicably through artsy and not have to force my bank to force their hand. Let’s hope this issue gets resolved. For now, I will never make another purchase on this site and will never recommend anyone to use this fraudulent website.
