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Don’t Trust Apple Store. They don’t care.

I took my £2500 Mac Book Pro to the Apple store convent garden London as the battery stopped charging after 17 months looking after it and not using much. They run a load of diagnostic came back battery problem. They then said it would be £250 so I thought ok let them fix it. After 9 days they call me and said I need a new logic board and that’s £900 more. My argument who do I know they haven’t done this deliberately as they make more money out of me and refuse to just fix it. They also told me to get insurance and then to try and default the insurance company. Good job I’m honest and wouldn’t do this. Don’t think I would ever buy of of these again and I wouldn’t trust Apple.

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Date of experience: May 04, 2025