I recently purchased two physical Apple Gift Cards through the Apple Store (Canada), expecting a simple and straightforward transaction. To my surprise, the gift cards were shipped from the United States, not within Canada, and as a result, I was hit with a completely unexpected UPS "disbursement fee" — amounting to nearly one-third the value of the gift cards.I contacted Apple Support expecting they would take accountability for this, but they completely dismissed the issue and placed the blame on UPS. This feels incredibly unfair, especially since the purchase was made through Apple's Canadian site. Why are customers being forced to pay cross-border fees on a domestic order?This experience has been frustrating, and I’m disappointed with Apple’s unwillingness to take responsibility. I expected more from a company of this size and reputation.
