The dreadful experience with this company started the moment it sent out an email asking for banking details which looked like a scam. That email said if nothing was provided, the order would be cancelled.I reordered the items and received a second suspicious email requesting PayPal details.I tried to find out more and no-one answers the phone. I used WhatsApp which was slow, did not provide reassurance and clearly ignored my request to cancel the first order. I sent no banking details and yet, to my surprise, both orders arrived. I refused one and Royal Mail took it away - god knows if I will ever see that money again. Thoroughly frustrating experience which does not instil confidence to shop online.Products are of above average quality, so I am reasonably pleased with those.
