I have only used Animoto one time but still paid for the whole months. 6 months later I have 6 charges from Animoto and they did not bother to send me notification that they have been charging me. When I requested a full refund they blamed me for not turning off the auto-renewal which I think they do it on purpose to trick customers to pay more. After millions of back and forth emailing with the customer representative, they managed to give me 3 months of refund but not full. When I said I am not happy with the solution they closed the case without my consent. I have been trying to open the case to get my full refund but they did not respond me back! There are far more better software with better service so never choose this one!! I warned you people! their service is a scam!
