Edit: Animoto finally responded and apologized for the delay. They issued a full refund and 6 months free use of the service. **AVOID THIS COMPANY**There are SO many other much better alternatives at a lower cost. THIS COMPANY CHARGED AN ANNUAL PLAN ON OUR CARD AND HAVEN'T RESPONDED TO EMAILS.We have had to file fraud cases with our bank in an attempt to get the money back. Absolutely disgraceful, clearly relying on making charges to small company cards and hoping the don't realise/decide to go through the lengthy refund process. DO NOT USE THIS COMPANY, WAY more hassle than it's worth and even if you have a semi-decent experience with their average, overpriced product, they will likely charge you (£288) once you've already cancelled (You can't call up or speak to anyone directly, all emails get ignored).
